Consumer Protection Act 1999 (Act 599), Regulations & Order [As at 20th February 2023]

Consumer Protection Act 1999 (Act 599), regulations

Consumer Protection Act 1999 is an Act to provide for the protection of consumers, the establishment of the National Consumer Advisory Council and the Tribunal for Consumer Claims, and for matters connected therewith.

Detailed Contents Of Consumer Protection Act 1999 (Act 599) :

The Consumer Protection Act 1999 (Act 599) is a law in Malaysia that aims to protect consumers from unfair business practices and ensure that they are treated fairly in the marketplace. The Act is supplemented by various regulations and orders that provide more specific guidelines for businesses and consumers.

Here is a brief overview of the Consumer Protection Act 1999 (Act 599), Regulations & Order as at 1st July 2020:

1. Consumer Protection Act 1999 (Act 599) The Act provides for various measures to protect consumers from unfair trade practices, including false or misleading representations, unconscionable conduct, and unfair contract terms. It also establishes a number of consumer rights, such as the right to safety, the right to be informed, the right to choose, and the right to be heard.

2. Consumer Protection (Electronic Trade Transactions) Regulations 2012 These regulations provide guidelines for businesses that engage in electronic transactions with consumers. They require businesses to provide certain information to consumers, such as their contact details, pricing information, and delivery and payment terms. The regulations also establish rules for the resolution of disputes that may arise in electronic transactions.

3. Consumer Protection (Credit Sale) Regulations 2010 These regulations apply to businesses that offer credit to consumers for the purchase of goods or services. They require businesses to disclose certain information to consumers, such as the interest rate and fees associated with the credit, and to provide consumers with a copy of the credit agreement.

4. Consumer Protection (Price Control) Order 2016 This order regulates the prices of certain goods and services in Malaysia to ensure that consumers are not charged excessive prices. The order applies to goods such as rice, sugar, and cooking oil, as well as services such as public transportation and telecommunications.

5. Consumer Protection (Industry Code of Practice on Anti-Racism and Non-Discrimination) Regulations 2010 These regulations require businesses to develop and implement a code of practice on anti-racism and non-discrimination. The code of practice must include measures to prevent discrimination against consumers on the basis of race, ethnicity, or religion.

6. Consumer Protection (Labelling of Hazardous Goods) Regulations 1997 These regulations require businesses to provide clear and accurate labels on hazardous goods to warn consumers of the risks associated with these products. The labels must include information such as the name and address of the manufacturer, the nature of the hazard, and any necessary safety precautions.

7. Consumer Protection (Cancellation of Contracts) Regulations 2004 These regulations establish rules for consumers who wish to cancel a contract with a business. They require businesses to provide consumers with information about their right to cancel, as well as the procedures for doing so. The regulations also establish the time period during which a consumer may cancel a contract.

Overall, the Consumer Protection Act 1999 (Act 599), Regulations & Order provide a comprehensive framework for protecting consumers in Malaysia. By ensuring that businesses operate fairly and transparently, the Act helps to promote consumer confidence and trust in the marketplace.

Consumer Protection Act 1999 (Act 599) Contains: